HelloTech reimbursed me for $400 for the cost to repair by independent contractor. During install, the tech damaged drywall on inside of home. 2) Telephone line for Caption phone 3) Ethernet line for Caption phone. The three lines were for new installation for 1) Cable - to ****************** box. HelloTech ran 3 lines under my crawl space. This is unfair and a trap and I want the money I paid after they take back their $100 so called discount. I told her even if I did, I have already paid above and beyond the so called full price and I want this cancelled. I spoke to another person and she said I cannot cancel the membership and tried to blame it on me that I signed up for this. I was irritated so I immediately called again. After we hung up, I received the email link and when I clicked on it, says nothing about you can cancel but only gives membership information.

I told him several times that I was already told membership can't be cancelled online.

I called again this morning and was told 'yes you can cancel online' and that he was going to email me a link that will enable me to cancel. I spoke to someone via chat and he told me I can cancel but I had to call because you are unable to cancel online.

The website is so convoluted, and they make it hard to understand and cancel the membership. Several months later, I realized my bank account is being charged every month and I tried to cancel this. What I didn't realize was there was a $19.99 monthly membership fee that came with this service. The technician came and installed it and we called it a day. In July of last year, I saw this company online and I signed up and requested a TV mount service.

Hellotech reviews